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receptionist

Receptionist/ Administration Assistant 

​​At Restore Hair Loss & Scalp Clinic, the Receptionist/Administrative Support role is a pivotal touchpoint in every patient’s journey and experience with our organization. As a brand representative, you ensure a welcoming and professional environment. This role offers opportunities for growth within our organization when you excel and exceed expectations.

About Us

Our mission is to impact the confidence of people struggling with hair loss, scalp conditions and persistent health symptoms, through personalized, preventative and corrective solutions. Our core values form the foundation of our business and guide our hiring process, we are Inspirational, disciplined, accountable, transparent, aligned, and results-orientated.  We believe that we can impact the lives of 3000 people each year over the next 10 years.

Objectives:

  • First Impressions: Ensure every patient feels welcomed and valued from their first interaction and throughout all future visits.

  • Administrative Excellence: Maintain organized and efficient administrative processes to support clinic operations.

  • Patient Support: Provide exceptional support to patients, addressing their needs and concerns promptly, whether in person, over the phone, or via email.

  • Brand Representation: Uphold and promote the clinic’s brand values and standards in all interactions.

 

Competencies:

  • Communication Skills: Excellent verbal and written communication skills to interact effectively with patients and staff.

  • Customer Service: Strong customer service orientation with a friendly and professional demeanor.

  • Organizational Skills: Ability to manage multiple tasks efficiently and maintain a high level of organization.

  • Attention to Detail: Keen attention to detail to ensure accuracy in administrative tasks.

  • Adaptability: Flexibility to adapt to changing priorities and handle unexpected situations with ease.

  • Team Player: Collaborative attitude and willingness to assist colleagues as needed.

 

Education and Experience:

  • Education: High school diploma or equivalent required; post-secondary education in administration or a related field is an asset.

  • Experience: Previous experience in a receptionist or administrative support role preferred.

  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers, scanners).

 

Benefits:

  • Competitive Salary: Base salary starting at $49,921.92 - $62,521.92 plus performance bonuses and commission pay.

  • Work-Life Balance: 35-hour work week, extended health benefits, paid lunch break, and paid time off.

  • Professional Growth: Join an organization dedicated to helping you achieve your personal, professional, and financial goals.

  • Team Environment: Become part of a high-performing, motivated, and goal-oriented team.

  • Ongoing Training: Benefit from ongoing training and development designed to equip you with the skills you need to excel.

  • Career Advancement: Enjoy professional growth opportunities within the organization to advance your career.

  • Additional Benefits: Receive paid time off, paid vacation, and extended health benefits.

 

Physical Requirements:

  • Stamina: Ability to stand or sit for extended periods while working.

  • Mobility: Ability to move around the clinic to attend to different tasks.

 

Commitment to Diversity

As an equal opportunity employer committed to meeting the needs of a multi-generational and multicultural workforce, Restore Hair Loss & Scalp Clinic recognizes that a diverse staff reflective of our community is an integral and welcome part of a successful and ethical business.

 

If this position caught your eye, send us your resume. For best consideration, include the job title and the source where you found this position in the subject line of your email to

clarisse@restorehairlossclinic.com.

 

Job Types: Full-time, Permanent

Pay: $49,921.92-$62,521.92 per year

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Additional pay:

  • Bonus pay

  • Commission pay

 

Benefits:

  • Dental care

  • Disability insurance

  • Extended health care

  • Life insurance

  • Paid time off

  • Vision care

  • Wellness program

 

Schedule:

  • Day shift

  • Monday to Friday

 

Education:

  • DCS / DEC (preferred)

 

Experience:

  • Receptionist: 1 year (preferred)

  • Administrative Duties: 1 year (preferred)

 

Work Location:

  • In person

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