Effective Date: March 13, 2023
Information We Collect
When you visit our website or use our services, we may collect the following types of personal information:
Personal Information: This includes your name, contact information such as your email address and phone number, and other relevant details you provide to us when you inquire about our services or book an appointment.
Payment Information: If you make a payment for our services, we may collect your payment card details, including your card number, expiry date, and CVV code, in order to process the payment securely.
Website Usage Information: We may collect information about how you use our website, including your IP address, browser type, operating system, and the pages you visit. This information helps us improve our website and tailor our services to better meet your needs.
How We Use Your Information
We may use the personal information we collect for the following purposes:
Providing Services: We use your personal information to schedule and provide the hair loss and scalp clinic services you request, including booking appointments, providing consultations, and conducting treatments.
Communication: We may use your contact information to communicate with you about your appointments, provide updates about our services, respond to your inquiries, and send you marketing and promotional materials with your consent.
Payment Processing: We use your payment information to process payments for the services you request, including collecting payments, issuing refunds, and resolving any payment-related issues.
Website Improvement: We may use website usage information to analyze website traffic, improve our website design and functionality, and enhance your browsing experience on our website.
How We Disclose Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information in the following circumstances:
Service Providers: We may share your personal information with trusted third-party service providers who assist us in providing our services, such as scheduling software providers, payment processors, and IT service providers. These service providers are contractually obligated to protect your personal information and can only use it for the specific purpose for which they are engaged.
Legal Requirements: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud or illegal activities.
Business Transfers: In the event that our business undergoes a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction, subject to applicable data protection laws.
With Your Consent: We may share your personal information with third parties for other purposes with your explicit consent, which you may withdraw at any time.
Security of Your Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures such as encryption, firewalls, and secure servers to safeguard your information. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
Your Choices and Rights
You have the right to control how your personal information is collected, used, and disclosed. You may choose not to provide certain personal information, although this may affect your ability to use our services. You may also choose to opt out of receiving marketing and promotional materials from us at any time.
You have the right to access, update, correct, or delete your personal information that we hold. If you wish to exercise any of these rights or have any questions or concerns about the personal information we collect, please contact us using the contact information provided below.
Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your personal information is no longer needed for the purposes for which it was collected, we will securely dispose of it in accordance with applicable laws and regulations.
Restore Hair Loss and Scalp
Clinic 10014 102 Avenue Unit 102,
Grande Prairie, Alberta