No. The free assessment is the first step. It helps clarify your concerns and determine whether a deeper hair and scalp analysis may be appropriate.

No. Restore is built around a personalized approach. Recommendations depend on the individual, the pattern, the scalp condition, and the likely contributing factors.

The timeline for seeing results varies depending on the individual and the treatment plan. We work with each customer to develop a personalized treatment plan that includes realistic expectations for results and the timeline for achieving them.

Yes. Many people begin with a virtual assessment before deciding whether they want deeper support.

That depends on the person and the cause. The first goal is clarity and the right plan. Improvement timelines vary.

During your first visit, you will meet with a licensed trichologist who will perform an AI-powered hair and scalp analysis. This will help us develop a personalized treatment plan for you. We will also answer any questions you may have about your hair loss or scalp health and explain to you how our services and our treatment process can help you restore your hair and confidence.

It depends on the follicles, not the calendar. Some areas may still respond; others may be better served by maintenance or other options. The assessment is how we find out — instead of promising regrowth we can't see yet.

Not necessarily. Recommendations depend on what the assessment shows. When prescriptions make sense, we work with a nurse practitioner. When they don't, we won't push them.

Sometimes — it depends on the cause and the stage. Recession from pattern loss behaves differently than recession from traction or inflammation, which is exactly why we assess before recommending anything.

Because most products are chosen without knowing the cause. We reverse the order: find what's driving it first, then match the plan to that.

Sometimes it does — and if that's what's happening, we'll tell you. But "wait and see" only works when you know what you're waiting on. The assessment tells us whether it's temporary shedding or something that needs a plan.

"Normal range" and "optimal for hair" aren't always the same thing, and bloodwork is only one piece. A hair and scalp assessment looks at the pattern and the scalp itself, which standard bloodwork doesn't.

Often, yes — but the right approach depends on what the assessment shows. We build the plan around your situation rather than assuming every woman's thinning has the same cause.

No. Many women start with a virtual assessment from anywhere in Canada and decide from there whether they want a deeper in-clinic analysis.

No. HTMA is not a standalone diagnostic test. It can provide additional context about mineral and toxic-element patterns, but results should be interpreted alongside your health history, symptoms, scalp findings, and relevant medical testing.

No single test gives the full picture. Bloodwork is still important for many medical and nutritional questions. HTMA may add a longer-term pattern view, but it should not replace appropriate lab work or medical care.

HTMA may help identify mineral or toxic-element patterns that are relevant to the broader investigation. Hair loss still requires assessment of pattern, scalp health, shedding timeline, nutrition, hormones, medications, stress, and treatment history.

Possibly, but hair treatments may affect results. We will give you collection guidance and help determine whether your sample is appropriate or whether a different timing or sample area makes more sense.

Timing depends on sample submission and lab processing. After your report is ready, Restore schedules a review so you can understand the findings and next steps.

No. Recommendations should be based on your findings, symptoms, suitability, and goals. HTMA should not become a one-size-fits-all supplement bundle.

Start with the free fit check. Some people are better served by scalp analysis, bloodwork, medical review, or another assessment before HTMA.